Please arrive at least 15 minutes before your appointment to fill out the necessary paperwork. Should you arrive late, your appointment may be shortened or rescheduled to allow us to be on time for our next patient.
Cancellations and No-shows
For the free consultation, if you cancel with less than a 24-hour notice or do not show, you will no longer be eligible for the free consultation and a $25.00 fee will be charged to you when you reschedule.
For services, a credit card is required to hold your appointment. If 24-hour advance notice is not given for cancellation of the service, your credit card will be charged for the service. If you have purchased a series of treatments in advance and do not honor our cancellation policy, you will have lost one of the treatments in the series and will need to purchase an additional treatment to complete your series.
Cell Phones and Pagers
To preserve a peaceful experience for everyone, cell phones and pagers must be turned off upon arrival.
Age Requirements and Children
Although we all love children here at Minerva, we ask that you leave them at home while experiencing our services. For most services, guests must be at least 16 years of age; however, the acne treatments are available for younger patients if accompanied by a parent or legal guardian.
Gift Cards
Gift Cards may be purchased in any denomination to use towards services or products of choice. Gift Cards are non-refundable.
Gratuity
Much like a physician’s office, gratuity is not accepted at Minerva Med Spa. In appreciation to our staff for a job well done, your referral to friends and family would be greatly appreciated.
Payment Methods
We
gladly accept personal checks,
VISA, MasterCard and Discover. A
$25 fee will be accessed for
returned checks. Financing
options are also available. Feel
free to inquire about these
options during your consultation
or a any time during your
treatment.
